To buy professional aesthetics products from Shop Aesthetics, you need a trade account. Once you log in, prices appear on every product and you can order online. Most ranges are for aesthetic clinics and qualified practitioners, and UK orders are normally shipped for delivery on the next working day.
This guide answers the questions clinics ask us most often: who can buy, how to see prices, what we stock, how delivery works and what happens if something arrives faulty.
Who can buy from Shop Aesthetics?
Shop Aesthetics supplies aesthetic clinics and professionals across the UK, Ireland and beyond. Most of the products we sell are only available under medical supervision, so they are sold to qualified practitioners. Injectables such as dermal fillers and skin boosters are for qualified practitioners only.
How do I see prices and place an order?
Prices are shown to trade customers once they log in. Guests can browse every range and read product details, but the price and the add to cart button only appear after login.
- Contact us to set up a trade account for your clinic or practice.
- Log in to your account. Prices now show on every product.
- Add products to your basket and check out online.
If you are not sure a product is right for the treatment you plan to carry out, ask us before you order. Please check that products are correct for the indications you intend to treat, because we cannot accept returns of correctly supplied products.
What product ranges does Shop Aesthetics stock?
You can shop by treatment or by brand.
By treatment
- Mesotherapy treatments
- Polynucleotides
- Skin rejuvenation and anti-ageing
- Chemical peels
- PDO thread lifting
- Microneedling
- PRP (platelet-rich plasma) kits and tubes
- Hair treatments
- Post-treatment care
- Clinical consumables such as needles, cannulas and syringes
By brand
Brands include RRS, Eneomey, Skin Tech, WiQo PRX, Pharma Hermetic, Oxygenetix, MicronJet and DermaSculpt. See Shop by Brand for the full list.
How fast is delivery?
We normally ship orders for delivery on the next working day, and we aim to dispatch every order within two working days. Most orders are sent with a tracking number and need a signature on delivery. If nobody is there to sign, the carrier leaves a card saying where the parcel is held, and it needs to be collected or redelivered within 7 days.
For international orders, please contact us for delivery information before you order.
What if a product arrives faulty or an item is missing?
- Faulty products: all our products come with a 14-day guarantee. If you think a product is faulty, return it to us by prepaid post, well packed, and we will replace it or refund the price, whichever you choose.
- Missing items or non-delivery: tell us within 7 days of the invoice date.
- Returns: because of the nature of the products, we cannot accept returns of products that are not faulty.
The full terms are in our refund policy and shipping policy.
How do I contact Shop Aesthetics?
- Phone: +44 (0)20 3576 5310
- Email: info@shopaesthetics.co.uk
- Office hours: Monday to Friday, 9am to 5pm. Closed Saturday and Sunday.
- Address: Shop Aesthetics Ltd, Office 9, Unit 2, Sutton Business Centre, Restmor Way, Wallington, SM6 7AH, United Kingdom
More about us is on our About us page.